At CITÉ, we are committed to providing a seamless shopping experience, just like our designs. Whether you need help with an order, have questions about sizing, or simply want to learn more about our brand, we’re here to support you every step of the way. Customer satisfaction is at the core of what we do, and we value every interaction with our community.
We understand that when investing in high-end streetwear, you want every detail to be perfect. That’s why we’ve made it easy for you to reach out. Our dedicated customer support team is available to assist you with everything from product details and order inquiries to shipping and returns.
Find Quick Answers in Our FAQ
Before reaching out, take a moment to browse our Frequently Asked Questions (FAQ) page. It covers essential topics such as:
✔️ Shipping & Delivery– Information on processing times, shipping options, and tracking orders.
✔️ Sizing & Fit– Detailed size guides to ensure you select the perfect fit for our oversized tees, structured caps, or tailored jeans.
✔️ Returns & Exchanges– Learn about our hassle-free return process and exchange policies.
✔️ Product Details– Insights into our premium fabrics, garment care, and unique design choices.
If you don’t find the answers you need, don’t worry—we’re just a message away.
Ways to Contact Us
For fastest responses, we recommend reaching out via email or by filling out our contact form below. We strive to reply to all inquiries as swiftly as possible, ensuring you have the best possible experience with CITÉ.
📧 Email:info@citewear.com
Our team is ready to assist you with:
✅ Order inquiries– Get updates on your purchase, pre-orders, and tracking.
✅ Sizing guidance– Unsure about fit? Let us help you choose the right size.
✅ Product recommendations– Find the perfect piece to elevate your wardrobe.
✅ Return & exchange support– Smooth assistance for any needed changes.
✅ General inquiries– Have a question? We’re happy to help.
CITÉ is more than just a brand—it’s a movement, a statement of effortless luxury and timeless style. Stay connected and be the first to know about exclusive releases, behind-the-scenes content, and styling inspiration by following us on Instagram @CITEwear.
We value our customers and appreciate every message we receive. Your feedback helps us refine our designs, improve our service, and continue delivering premium-quality streetwear that blends sophistication with everyday wearability.
Thank you for being part of the CITÉ experience. We look forward to assisting you and ensuring that your journey with us is nothing short of exceptional.
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